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All case studiesScaling a D2C skincare brand profitablyDoubling qualified pipeline for a B2B SaaS companyFilling appointment calendars for a multi-city clinic chainConnecting sales, inventory and finance for a manufacturerResolving support tickets with an AI agentGrowing marketplace sales across Amazon and FlipkartLowering cost per site visit for a residential developerGrowing organic enrolments for an EdTech platformBuilding a social-first fashion labelRepositioning a FinTech brand for business customersTurning a hotel group website into a booking engineAutomating lead routing for a SaaS sales teamBuilding a shipment tracking portal for a logistics firmRaising repeat purchases for a D2C wellness brandMoving a manufacturer’s systems to the cloudGiving a pharma marketing team one source of truthAnswering patient questions around the clockGiving a regional bank a single view of every customerLowering acquisition costs for an insurance brokerBringing more test drives to a car dealership groupGrowing direct bookings for a tour operatorSimplifying admissions for a group of schoolsLaunching a new snack range with creatorsIncreasing online sales for a jewellery brandFinding new customers on TikTok for a beauty brandSpotting churn early for a telecom providerReaching decision-makers for a renewable energy firmGrowing monthly donors for a non-profitKeeping construction projects on budgetGrowing a media brand’s YouTube audience
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Dominate digitally

Unlock exceptional growthqualified leadsonline saleslower costsAI-first operationsloyal customers
with one team for marketing, tech & AI

Strategy, campaigns, websites, automation and AI agents, planned together, built together and measured against revenue.

SEOAICRM Marketing, technology and AI, delivered by one accountable team

Platforms our specialists work with every day

2013Helping brands grow since
16Service categories, one team
51Platforms we implement
25Industries served
Plan your growth

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Select a goal to see the services we combine to deliver it and the measures we report on.

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Start with what you know

Our services

Every discipline, one team

All services
Service category

Digital Marketing Services

Channel strategy & media planWhere to spend, in what order, against which targets.
Campaign build & launchSearch, social, programmatic and marketplace campaigns set up properly.
Creative & copyAds, landing pages and offers written to convert.
Conversion trackingGA4, pixels and CRM events so every rupee is attributable.
Always-on optimisationWeekly bid, audience and creative iterations.
Monthly growth reviewsRevenue-first reporting with clear next actions.

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Service category

SEO Services

Technical SEO auditCrawlability, indexation, Core Web Vitals and structured data.
Keyword & topic mapSearch demand mapped to pages and funnel stages.
On-page optimisationTitles, headings, internal links and content upgrades.
Content briefs & productionPages built to rank and to answer AI search engines.
Authority buildingDigital PR and earned links from relevant sites.
Rank & revenue reportingVisibility, traffic and conversions in one dashboard.

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Service category

Paid Advertising Services

Account audit & restructureClean campaign architecture that the algorithms can learn from.
Audience & keyword researchIntent, lookalikes and exclusions that cut waste.
Ad creative & copyVariants built for testing, not one-off ads.
Bid & budget managementSpend moved daily towards what is returning.
Landing page testingPost-click experience improved alongside the ads.
ROAS & CAC reportingBlended and channel-level returns, tied to revenue.

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Service category

Social Media Marketing Services

Channel & content strategyThe right platforms, pillars and posting rhythm.
Content calendarPlanned a month ahead, approved in one place.
Creative productionReels, carousels, statics and UGC-style assets.
Community managementComments, DMs and mentions handled in brand voice.
Paid amplificationBoosting what works organically to reach new buyers.
Social analyticsReach, engagement and assisted conversions tracked.

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Service category

Content Marketing Services

Content strategyTopics chosen for search demand and buying intent.
Editorial calendarA steady publishing rhythm across formats.
Writing & editingExpert-reviewed copy in your brand voice.
SEO & AEO optimisationStructured to rank and to be cited by AI answers.
DistributionEmail, social and partner channels to get it read.
Content performanceTraffic, leads and revenue influenced by each piece.

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Service category

Branding and Creative Services

Brand discoveryWorkshops with leadership, customers and the market.
Positioning & messagingWhat you stand for and how you say it.
Visual identityLogo system, colour, type and art direction.
Brand guidelinesA usable rulebook for every team and agency.
Creative assetsLaunch kits, ads, decks, video and motion.
Rollout supportWebsite, packaging, signage and internal launch.

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Service category

Website and Ecommerce Services

UX & information architectureStructure that matches how customers actually buy.
Design systemReusable components so every page stays on brand.
DevelopmentFast, accessible builds on the right CMS or platform.
IntegrationsPayments, CRM, ERP, search and analytics connected.
Speed & SEO foundationsCore Web Vitals, schema and redirects done right.
Launch & maintenanceQA, go-live and ongoing care.

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Service category

UX and CRO Services

Analytics & heatmap reviewWhere users drop off, hesitate or rage-click.
User researchInterviews, surveys and usability sessions.
Hypothesis backlogIdeas ranked by impact, confidence and effort.
A/B & multivariate testsRun with proper sample sizes and guardrails.
UX/UI improvementsWinning variants designed and shipped.
Experiment reportingRevenue impact of every test, win or lose.

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Service category

AI Services

Use-case discoveryWhere AI saves the most time or earns the most revenue.
Data & readiness checkWhat data, systems and policies need to be in place.
Prototype & agent buildWorking pilots in weeks, not quarters.
System integrationConnected to your CRM, ERP, helpdesk and knowledge base.
Guardrails & evaluationAccuracy testing, human review and safe failure modes.
Training & handoverYour team runs it confidently after launch.

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Service category

Automation Services

Process mappingEvery manual step documented and measured.
Workflow designTriggers, rules and exceptions agreed up front.
Build in your stackUsing the tools you already pay for where possible.
IntegrationsSystems talking to each other without copy-paste.
Testing & monitoringAlerts when something breaks, before customers notice.
DocumentationClear runbooks your team can maintain.

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Service category

CRM and ERP Services

Requirements & process mappingYour sales, finance and ops processes captured first.
ConfigurationPipelines, objects, permissions and automations set up.
Data migrationClean, de-duplicated records moved safely.
IntegrationsWebsite, marketing, accounting and support connected.
User trainingRole-based training so adoption actually happens.
Post-go-live supportHypercare, fixes and continuous improvement.

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Service category

Software Development Services

Discovery & scopingUser stories, priorities and a realistic roadmap.
ArchitectureScalable, secure foundations chosen for your team.
Sprint-based developmentWorking software every two weeks.
QA & testingAutomated and manual testing before every release.
DevOps & deploymentCI/CD, monitoring and cloud infrastructure.
Support & evolutionSLAs, fixes and new features after launch.

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Service category

Analytics and Data Services

Measurement planThe KPIs and events that matter, agreed up front.
Tracking implementationGA4, Tag Manager and platform pixels set up cleanly.
Server-side & consentAccurate data that respects privacy rules.
DashboardsLooker Studio or Power BI views for each audience.
AttributionCredit assigned fairly across channels.
Insight reviewsRegular sessions that turn data into decisions.

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Service category

Email and Retention Services

Lifecycle mapEvery stage from first purchase to loyal advocate.
SegmentationAudiences built on behaviour, value and intent.
Automated flowsWelcome, abandon, post-purchase and win-back.
Campaign creativeEmails, SMS and WhatsApp messages that get opened.
DeliverabilityAuthentication, list hygiene and inbox placement.
Retention reportingRepeat rate, LTV and revenue per subscriber.

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Service category

Cloud and Growth Services

AssessmentCurrent state of systems, costs and capabilities.
RoadmapA phased plan tied to business outcomes.
Implementation & migrationDelivered with minimal disruption.
Operations & governanceSecurity, compliance and access controls.
Cost & performance optimisationSpend reduced while speed improves.
Ongoing advisorySenior guidance as your business scales.

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Service category

Platform-Specific Services

Platform auditWhat is set up, what is broken and what is missing.
Setup & configurationAccounts, settings and permissions done properly.
Feature implementationCampaigns, integrations or modules rolled out.
OptimisationOngoing tuning based on performance data.
Stack integrationConnected to your analytics, CRM and commerce tools.
ReportingClear metrics on what the platform is delivering.

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How we work

A clear, accountable way of working

Every engagement follows the same five-stage process, so you always know what is happening and why.

Discover

We audit what exists, interview stakeholders and agree the numbers that define success.

Plan

A prioritised roadmap: quick wins first, compounding work alongside.

Build

Specialists set up campaigns, content, systems or code to a documented standard.

Launch & optimise

Go live, then test and refine every week against the agreed KPIs.

Report & scale

Monthly reviews tied to revenue, and a clear plan for what to scale next.

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Marketing ROI
80%

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2025

DG+ Awards

A winning streak at the DG+ Awards 2025.

DOD

Double Gold for #Baidyanath

Double Gold win for Baidyanath at the DOD awards.

60 days

161M reach

161 million reach delivered in 60 days for a single campaign.

FAQ

Questions we often hear

Straight answers to the things clients ask us most. If yours isn’t here, just ask.

Still have a question?Talk to a strategist. We usually reply within one working day.Ask us directly
What does Nians do?
Nians is a digital growth partner: digital marketing, SEO, paid media, social, content, branding, websites, CRO, AI, automation, CRM/ERP, software, analytics and cloud, delivered by one integrated team.
Is Nians the same company as Technians?
Yes. Nians is the new name for Technians, which has helped brands grow since 2013.
Who do you work with?
Founders, D2C and e-commerce brands, B2B companies and enterprises across 25 industries, in India and internationally.
How do we start?
Book a free 30-minute consultation. We review where you are, agree what success looks like and send a prioritised plan.
Next step

Let’s plan your next stage of growth.

A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

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Free · 30 minutes
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