Services
All servicesDigital Marketing ServicesSEO ServicesPaid Advertising ServicesSocial Media Marketing ServicesContent Marketing ServicesBranding and Creative ServicesWebsite and Ecommerce ServicesUX and CRO ServicesAI ServicesAutomation ServicesCRM and ERP ServicesSoftware Development ServicesAnalytics and Data ServicesEmail and Retention ServicesCloud and Growth ServicesPlatform-Specific Services
Solutions
All solutionsGrowth & Revenue SolutionsMarketing SolutionsCustomer Lifecycle SolutionsEcommerce SolutionsAI & Automation SolutionsTechnology & Transformation SolutionsOperations SolutionsSales SolutionsBrand & Creative SolutionsAnalytics & Intelligence SolutionsBusiness Problem SolutionsBusiness Growth Solutions
Industries
All industriesHealthcare Digital SolutionsReal Estate Digital SolutionsManufacturing Digital SolutionsEducation Digital SolutionsEdTech Digital SolutionsSaaS Digital SolutionsRetail Digital SolutionsD2C Digital SolutionsFMCG Digital SolutionsHospitality Digital Solutions
Business Problems
All business problemsLead GenerationAdvertisingMarketingWebsite & ConversionEcommerceSalesBrandSocial MediaEmailCustomer ExperienceOperationsAnalyticsTransformationAIGrowth
Roles
All rolesLeadershipMarketingSalesTechnologyOperationsHRFinanceCustomer ExperienceEcommerce
Platforms
All platformsSearch & AdvertisingAnalytics & TrackingSocial MediaMessaging & CommunityEcommerceMarketplaceCRM & SalesERP & OperationsCMS & WebsiteEmail & RetentionAI Platforms
Resources
All resourcesGuides & EbooksGlossaryTools & TemplatesInsights
Case Studies
All case studiesScaling a D2C skincare brand profitablyDoubling qualified pipeline for a B2B SaaS companyFilling appointment calendars for a multi-city clinic chainConnecting sales, inventory and finance for a manufacturerResolving support tickets with an AI agentGrowing marketplace sales across Amazon and FlipkartLowering cost per site visit for a residential developerGrowing organic enrolments for an EdTech platformBuilding a social-first fashion labelRepositioning a FinTech brand for business customersTurning a hotel group website into a booking engineAutomating lead routing for a SaaS sales teamBuilding a shipment tracking portal for a logistics firmRaising repeat purchases for a D2C wellness brandMoving a manufacturer’s systems to the cloudGiving a pharma marketing team one source of truthAnswering patient questions around the clockGiving a regional bank a single view of every customerLowering acquisition costs for an insurance brokerBringing more test drives to a car dealership groupGrowing direct bookings for a tour operatorSimplifying admissions for a group of schoolsLaunching a new snack range with creatorsIncreasing online sales for a jewellery brandFinding new customers on TikTok for a beauty brandSpotting churn early for a telecom providerReaching decision-makers for a renewable energy firmGrowing monthly donors for a non-profitKeeping construction projects on budgetGrowing a media brand’s YouTube audience
About NiansContact

Book a Free Consultation

Case study · Insurance broker
−36%

cost per qualified lead

Insurance lead generation that cut cost per qualified lead for a broker

On paper, insurance lead generation looked healthy for this broker, but most enquiries came from price shoppers who never bought a policy. Targeting built around life events, a short qualifying quiz and routing to advisers within minutes cut cost per qualified lead by 36%.

Illustrative example. Client details are anonymised and representative of the work we do.

Industry
Insurance
Services
Lead Generation Services + more
Platforms
Google Ads, Meta Ads
Duration
4 months
The challenge

Where they started

Lead volume was healthy but most enquiries were price shoppers who never bought a policy.

The approach

What we changed

We rebuilt targeting around life events, added a short qualifying quiz and routed the best leads to advisers within minutes.

Lessons

What other businesses can take from this

Insurance is a category where price comparison is easy, so broad campaigns attract people collecting quotes with no intention of switching. Lead counts rise, advisers spend their day on calls that go nowhere, and the genuinely interested prospects wait. Targeting by age or income alone misses the moments when people actually need cover.

Other brokers can borrow the structure. Target the life events that create a real need for cover. Use a short quiz to separate serious buyers from browsers before an adviser is involved. Then route the best leads fast: adviser response time here is under 10 minutes, and policy conversions rose 52%.

This fits brokers and insurers whose advisers are overloaded with low-intent enquiries and whose products suit clear trigger moments.

The results

What moved

−36%cost per qualified lead
+52%policy conversions
< 10 minadviser response time
Next step

Let’s plan your next stage of growth.

A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

Book a Free Consultation
Free · 30 minutes
Book a Free Consultation