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Email & Retention platform

Klaviyo Services & Solutions

Klaviyo services help ecommerce brands earn more from customers they already have through well-built flows, sharp segments and campaigns sent at the right moment. We set up and run Klaviyo for Shopify, WooCommerce and Magento stores.

Overview

Klaviyo Services & Solutions

Most Klaviyo accounts have the default flows switched on and little else. Welcome emails that offer a discount and say nothing about the brand, abandoned cart flows that ignore what was in the cart, campaigns sent to the whole list every time and nobody watching deliverability as open rates fall.

We audit the account first: data sync, flows, segments, deliverability and attribution settings. Then we build or rebuild core flows such as welcome, browse and cart abandonment, post-purchase, replenishment, win-back and sunset, each with content that fits the product. Campaigns go to engaged segments with a planned calendar. We set up sign-up forms, SMS where it makes sense, and reports that separate flow and campaign revenue.

Smaller stores with simple needs may get by on Shopify Email or Brevo for a while.

Also searched as

Klaviyo consultingKlaviyo implementationKlaviyo integrationKlaviyo optimizationKlaviyo agency
What we do with Klaviyo

Capability matrix

Pick one stage or let us run all five.

StageWhat it covers
SetupNew Klaviyo accounts or instances configured to best practice, with permissions and naming conventions.
MigrationMoving to Klaviyo from another tool without losing history, tracking or performance.
IntegrationKlaviyo connected to your analytics, CRM, commerce and data warehouse.
OptimisationOngoing tuning of Klaviyo based on performance data and platform updates.
ManagementDay-to-day running of Klaviyo by a certified specialist, with monthly reporting.

Talk to a Klaviyo specialist

Tell us what you run today and what is not working. We will tell you honestly what we would change first.

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Implementation path

From audit to optimised Klaviyo

Audit

Review your current Klaviyo setup and data.

Build

Configure, integrate and migrate.

Launch

Go live with tracking verified.

Optimise

Improve every week against agreed KPIs.

FAQ

Questions we often hear

Straight answers to the things clients ask us most. If yours isn’t here, just ask.

Still have a question?Talk to a strategist. We usually reply within one working day.Ask us directly
Which Klaviyo flows should every store have?
At minimum: welcome series, browse abandonment, cart and checkout abandonment, post-purchase, and win-back. Replenishment suits consumables, and a sunset flow keeps your list clean. These flows run on their own and usually bring more steady revenue than one-off campaigns.
How is Klaviyo revenue attribution calculated?
Klaviyo attributes orders to emails or SMS based on an attribution window after an open or click, set in your account. This can overlap with other channels. We review the settings and compare with GA4 and Shopify data so you get a realistic view of email's contribution.
Can you fix an existing Klaviyo setup?
Yes. Most engagements start with an audit of what is already in place, and we fix the foundations before adding anything new.
Do you integrate Klaviyo with other tools?
Yes. Integration with analytics, CRM, commerce and data tools is a core part of every platform engagement.
Next step

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A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

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Free · 30 minutes
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