Brand Messaging Services
Brand messaging services fix the problem of every team describing your company differently. We write a messaging framework covering your value proposition, key messages by audience, proof points and the words to use and avoid.
How we approach brand messaging services
Ask five people in a company what it does and you often get five answers. The website talks about technology, sales talks about price, and the founder talks about vision. Customers end up confused about why they should choose you. Messaging written in workshops alone also tends to drift into vague claims that any competitor could copy.
We interview customers, sales staff and leadership, and review competitor messaging to find language that is both true and distinct. The framework covers a one-line positioning statement, the core value proposition, three or four message pillars with supporting proof, audience-specific angles for buyers such as finance heads or operations managers, and a short vocabulary list. We then test it on your homepage, a sales email and a pitch slide, so you see it working before rolling it out.
- Workshops with leadership and real customer input
- A full identity system, well beyond a logo
- Guidelines your team and agencies can follow
Working with Nians
One strategist owns your plan and brings in the specialists it needs. You hear from us every week, and every piece of work starts with an audit.
What our Brand Messaging Services include
The usual building blocks. We drop what you don’t need and add what you do.
Brand discovery
Workshops with leadership, customers and the market.
Positioning & messaging
What you stand for and how you say it.
Visual identity
Logo system, colour, type and art direction.
Brand guidelines
A usable rulebook for every team and agency.
Creative assets
Launch kits, ads, decks, video and motion.
Rollout support
Website, packaging, signage and internal launch.
How we deliver
You see the plan before any work starts.
Discovery
Workshops with your leadership and conversations with customers.
Positioning
What you stand for, who for, and how you say it.
Design
Identity routes explored, refined and tested on real applications.
Guidelines
A rulebook your team and agencies can actually follow.
Roll-out
Website, social, sales material and signage updated in order.
You may also be interested in
Solutions this service is part of
Case studies & resources
Real-world results and practical reading to help you plan your next step.
Client stories
How similar work has played out for other businesses.
Helpful resources
Guides, tools and articles our team recommends on this topic.
Questions we often hear
Straight answers to the things clients ask us most. If yours isn’t here, just ask.
What is a brand messaging framework?
How is brand messaging different from brand voice?
Will we lose the recognition we have built?
Let’s plan your next stage of growth.
A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.