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Services

CRM and ERP Services

Our CRM and ERP services take you from choosing a system to running it day to day: selection, setup, customisation, data migration, integration, training and support. Each service page covers what is included and how projects are run.

Overview

CRM and ERP Services

Businesses usually come to us at one of two points. Either they have outgrown spreadsheets and Tally and need a proper system, or they bought one that never quite worked, with data half migrated, processes forced into the wrong shape and users who avoid it. Both situations need the same discipline: define the process, configure to it and train people properly.

Services in this section include CRM and ERP consulting and selection, implementation on platforms such as Zoho, HubSpot, Salesforce and Odoo, custom modules and workflows, data migration from old systems, integration with ecommerce, accounting and marketing tools, and ongoing support. We run projects in phases, with a working core live early so your team gets value while later modules are added.

Choose a service below, or book a consultation to discuss where you are now.

In this category

  • CRM Consulting Services
  • CRM Implementation Services
  • CRM Migration Services
  • CRM Customization Services
  • CRM Integration Services
  • ERP Consulting Services

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CRM and ERP Services

All CRM and ERP services

Choosing

Which one do I need?

A quick guide. If you are still unsure, the free consultation exists for exactly this.

If your priority is…Start withWhy
Quick, measurable winsCRM Consulting ServicesFastest path from spend to results.
Long-term, compounding growthCRM Implementation ServicesBuilds an asset that keeps paying back.
Fixing the foundationsCRM Migration ServicesRemoves the bottleneck that limits everything else.
Scaling what already worksCRM Customization ServicesAdds capacity without adding chaos.
FAQ

Questions we often hear

Straight answers to the things clients ask us most. If yours isn’t here, just ask.

Still have a question?Talk to a strategist. We usually reply within one working day.Ask us directly
What is the difference between CRM and ERP?
CRM manages customer-facing work such as leads, sales pipelines and service. ERP manages internal operations such as inventory, purchasing, production and accounts. Many businesses need both, either connected or in a single system like Odoo.
Can you fix a CRM or ERP that another vendor implemented?
Yes. We start with an audit of the configuration, data quality and how people use the system, then fix the most painful issues first. Sometimes a clean reimplementation is better, and we will tell you if that is the case.
Can Nians combine several services in one engagement?
Yes, and most clients do. One strategist coordinates the work, so you get one plan, one team and one report.
Do you work with businesses outside India?
Yes. We work with brands in India and abroad, across time zones.
Next step

Let’s plan your next stage of growth.

A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

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