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CRM & Sales platform

Salesforce Services & Solutions

Salesforce services help sales teams get a CRM that matches their actual process, not a template nobody follows. We configure Sales Cloud, build flows and custom objects, connect your other systems and fix the adoption problems that keep data incomplete.

Overview

Salesforce Services & Solutions

Salesforce can do almost anything, which is also the problem. Orgs get over-customised with fields nobody fills, old workflow rules and process builders running alongside newer flows, and page layouts that bury the information reps need. Managers export to Excel because reports do not match how they run the team.

We start by mapping your sales stages, roles and approval steps with real users. Then we configure objects, fields, validation rules, record types and page layouts, migrate automation to Flow, and set up lead assignment and forecasting. Integrations with your website, marketing tools, ERP or telephony go through native connectors or middleware. Reports and dashboards are built per role, and training is short and task-based.

For smaller teams with simpler needs, HubSpot or Zoho CRM is often enough and cheaper to run.

Also searched as

Salesforce consultingSalesforce implementationSalesforce integrationSalesforce optimizationSalesforce agency
What we do with Salesforce

Capability matrix

Pick one stage or let us run all five.

StageWhat it covers
SetupNew Salesforce accounts or instances configured to best practice, with permissions and naming conventions.
MigrationMoving to Salesforce from another tool without losing history, tracking or performance.
IntegrationSalesforce connected to your analytics, CRM, commerce and data warehouse.
OptimisationOngoing tuning of Salesforce based on performance data and platform updates.
ManagementDay-to-day running of Salesforce by a certified specialist, with monthly reporting.

Talk to a Salesforce specialist

Tell us what you run today and what is not working. We will tell you honestly what we would change first.

Book a Platform Consultation

Implementation path

From audit to optimised Salesforce

Audit

Review your current Salesforce setup and data.

Build

Configure, integrate and migrate.

Launch

Go live with tracking verified.

Optimise

Improve every week against agreed KPIs.

FAQ

Questions we often hear

Straight answers to the things clients ask us most. If yours isn’t here, just ask.

Still have a question?Talk to a strategist. We usually reply within one working day.Ask us directly
How long does a Salesforce implementation take?
A focused Sales Cloud setup for one team often takes six to ten weeks. Complex orgs with many integrations, data migration and multiple business units take longer. Clear process decisions upfront are the biggest factor in keeping timelines short.
Can you fix our existing Salesforce org?
Yes. We review configuration, automation, data quality and user feedback, then prioritise fixes: removing clutter, rebuilding broken automation in Flow, improving layouts and reports. A tidy org usually improves adoption more than adding new features.
Can you fix an existing Salesforce setup?
Yes. Most engagements start with an audit of what is already in place, and we fix the foundations before adding anything new.
Do you integrate Salesforce with other tools?
Yes. Integration with analytics, CRM, commerce and data tools is a core part of every platform engagement.
Next step

Get more out of the platforms you already pay for.

A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

Book a Platform Consultation
Free · 30 minutes
Book a Platform Consultation