×MiMicrosoft Clarity Services & Solutions
Microsoft Clarity services make sense of the free heatmaps and session recordings Clarity collects on your site. We install it properly, mask sensitive fields, connect it to GA4, and analyse the data into a list of page fixes.
Microsoft Clarity Services & Solutions
Clarity is easy to install and easy to ignore. Thousands of recordings pile up, nobody has time to watch them, and the dashboard metrics like dead clicks and quick backs are noted but not acted on. Some installs also capture form fields or personal data that should have been masked.
We install Clarity through GTM or your CMS, check masking settings and add custom tags for things like logged-in users, plan type or campaign source. Then we connect it to GA4 so you can filter recordings by segment. Our analysis uses filters to find sessions with rage clicks, errors or abandoned forms on key pages, and we write up what is broken, why it matters and what to change.
Clarity pairs well with heatmap analysis and CRO testing when you want to measure whether fixes worked.
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Capability matrix
Pick one stage or let us run all five.
| Stage | What it covers |
|---|---|
| Setup | New Microsoft Clarity accounts or instances configured to best practice, with permissions and naming conventions. |
| Migration | Moving to Microsoft Clarity from another tool without losing history, tracking or performance. |
| Integration | Microsoft Clarity connected to your analytics, CRM, commerce and data warehouse. |
| Optimisation | Ongoing tuning of Microsoft Clarity based on performance data and platform updates. |
| Management | Day-to-day running of Microsoft Clarity by a certified specialist, with monthly reporting. |
Talk to a Microsoft Clarity specialist
Tell us what you run today and what is not working. We will tell you honestly what we would change first.
From audit to optimised Microsoft Clarity
Audit
Review your current Microsoft Clarity setup and data.
Build
Configure, integrate and migrate.
Launch
Go live with tracking verified.
Optimise
Improve every week against agreed KPIs.
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Case studies & resources
Real-world results and practical reading to help you plan your next step.
Client stories
How similar work has played out for other businesses.
Helpful resources
Guides, tools and articles our team recommends on this topic.
Questions we often hear
Straight answers to the things clients ask us most. If yours isn’t here, just ask.
Is Microsoft Clarity really free?
Does Microsoft Clarity slow down my website?
Can you fix an existing Microsoft Clarity setup?
Do you integrate Microsoft Clarity with other tools?
Get more out of the platforms you already pay for.
A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.