Ecommerce Consulting Services
Ecommerce consulting services help you decide what to fix first when sales, margins and operations all need attention. We work with founders and ecommerce heads on platform, merchandising, channel mix and unit economics, then help put the plan into action.
How we approach ecommerce consulting services
Many online brands grow revenue while losing money on each order. Discounts paper over weak product pages, return rates go unchecked, marketplace and website pricing conflict, and paid media scales before repeat purchase is understood. Decisions get made channel by channel, with no single view of contribution margin.
We start with your numbers: order data, returns, CAC by channel, repeat rate and platform costs. Then we review the store, catalogue, fulfilment and marketing setup. The output is a ninety-day plan with priorities, owners and the metrics to watch, covering things like replatforming, catalogue cleanup, pricing between D2C and marketplaces, and retention. Our team can execute parts of it or support your in-house people.
This suits brands with some traction that feel stuck. Pre-launch businesses usually need a smaller setup engagement instead.
- Fast, accessible pages that pass Core Web Vitals
- A CMS your team can actually update
- SEO and tracking set up before launch, not after
Working with Nians
One strategist owns your plan and brings in the specialists it needs. You hear from us every week, and every piece of work starts with an audit.
What our Ecommerce Consulting Services include
The usual building blocks. We drop what you don’t need and add what you do.
UX & information architecture
Structure that matches how customers actually buy.
Design system
Reusable components so every page stays on brand.
Development
Fast, accessible builds on the right CMS or platform.
Integrations
Payments, CRM, ERP, search and analytics connected.
Speed & SEO foundations
Core Web Vitals, schema and redirects done right.
Launch & maintenance
QA, go-live and ongoing care.
How we deliver
You see the plan before any work starts.
Scope
Pages, features, integrations and content agreed in writing.
UX & design
Wireframes first, then designs built from a component system.
Build
Development on the right CMS, reviewed every sprint.
Test & launch
Speed, SEO, forms and payments checked before go-live, with redirects in place.
Improve
After launch we watch real behaviour and fix what slows people down.
You may also be interested in
Solutions this service is part of
Problems it helps solve
Industries we deliver it in
Case studies & resources
Real-world results and practical reading to help you plan your next step.
Client stories
How similar work has played out for other businesses.
Helpful resources
Guides, tools and articles our team recommends on this topic.
Questions we often hear
Straight answers to the things clients ask us most. If yours isn’t here, just ask.
What does an ecommerce consultant actually do?
Should I sell on my own website or on marketplaces?
Which platform should our site be on?
Let’s plan your next stage of growth.
A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.