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Digital Marketing Services

B2C Marketing Services

B2C marketing services live or die on creative and unit economics. We help consumer brands find the messages and channels that bring buyers at a cost the margin can carry, then keep those buyers coming back.

Helping brands grow since 2013
Our approach

How we approach B2C marketing services

Consumer brands often scale spend before they understand their numbers. Ads look good on platform dashboards, but returns, discounts and delivery costs eat the profit. Creative gets tired after a few weeks, and nobody is planning what happens after the first order.

We begin with contribution margin per order and repeat rate, because those set how much you can afford to pay for a customer. Then we test a range of creative angles on Meta and YouTube, capture demand on Google, and use influencers where the product needs to be seen in use. Email, SMS and WhatsApp handle the second and third purchase. Reporting shows blended acquisition cost and payback rather than platform ROAS alone.

Best for brands with a proven product and some sales history. Very early brands may need positioning work first.

  • A plan built around revenue, not impressions
  • One team running every channel, so nothing gets lost in hand-offs
  • Plain-English reporting you can share with your board

Working with Nians

One strategist owns your plan and brings in the specialists it needs. You hear from us every week, and every piece of work starts with an audit.

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What’s included

What our B2C Marketing Services include

The usual building blocks. We drop what you don’t need and add what you do.

Channel strategy & media plan

Where to spend, in what order, against which targets.

Campaign build & launch

Search, social, programmatic and marketplace campaigns set up properly.

Creative & copy

Ads, landing pages and offers written to convert.

Conversion tracking

GA4, pixels and CRM events so every rupee is attributable.

Always-on optimisation

Weekly bid, audience and creative iterations.

Monthly growth reviews

Revenue-first reporting with clear next actions.

Our process

How we deliver

You see the plan before any work starts.

Audit

We look at every channel you run today, what it costs and what it actually returns.

Plan

A media plan with budgets, targets and the order we will tackle things in.

Launch

Campaigns, landing pages and tracking go live together, checked before spend starts.

Optimise

Weekly changes to bids, audiences and creative based on what the numbers say.

Report

A monthly review of revenue and cost per result, and what we shift next month.

FAQ

Questions we often hear

Straight answers to the things clients ask us most. If yours isn’t here, just ask.

Still have a question?Talk to a strategist. We usually reply within one working day.Ask us directly
What is the difference between B2C and D2C marketing?
B2C covers any brand selling to consumers, through retailers, marketplaces or its own channels. D2C is a subset where the brand sells directly, usually through its own website or app, and owns the customer data. D2C puts more weight on site conversion and retention.
How much should a consumer brand spend on marketing?
There is no fixed share. Spend should be set by how much you can pay to acquire a customer and still make money over their lifetime. We model this with you using real margins and repeat rates before suggesting a budget.
Can you work alongside our in-house team?
Yes, and most clients prefer it. We can lead strategy and specialist execution while your team keeps brand, approvals and day-to-day posting.
Next step

Let’s plan your next stage of growth.

A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

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Free · 30 minutes
Book a Free Consultation