×WhWhatsApp Business API Services
WhatsApp Business API services cover the setup work that stalls most teams: picking a provider, verifying the business, getting templates approved and connecting the API to your systems. We handle each step and leave you with a working, compliant account.
How we approach WhatsApp business API services
Getting onto the WhatsApp Business API is not difficult, but it has many small traps. A number already used on the WhatsApp app must be freed first, Meta business verification needs documents that match exactly, display names get rejected, and templates are refused for vague wording. Teams also choose a provider on price alone and later find it lacks the integrations they need.
We compare providers based on your volumes, team size, integrations and support needs, then manage Meta Business verification, phone number registration, display name and profile setup. We draft your first templates for utility, marketing and authentication use, and connect the API to your CRM, store or helpdesk. Finally, we set opt-in collection rules and train your team on the shared inbox, quality ratings and messaging limits.
This is for businesses outgrowing the WhatsApp Business app, with several agents, high volumes or a need for automation.
- Automated journeys from welcome to win-back
- Segments based on real behaviour
- Deliverability checked so emails reach the inbox
Working with Nians
One strategist owns your plan and brings in the specialists it needs. You hear from us every week, and every piece of work starts with an audit.
Why a WhatsApp specialist matters
Our WhatsApp specialists work in the platform every day, so setup, integrations and optimisation follow current best practice.
Compatibility check
We confirm how WhatsApp fits your current stack before anything changes.
Integrations
WhatsApp connected to your analytics, CRM and commerce tools so data flows both ways.
Safe migration
Coming to WhatsApp from another tool? We plan the move so history, tracking and settings come with you.
What our WhatsApp Business API Services include
The usual building blocks. We drop what you don’t need and add what you do.
Lifecycle map
Every stage from first purchase to loyal advocate.
Segmentation
Audiences built on behaviour, value and intent.
Automated flows
Welcome, abandon, post-purchase and win-back.
Campaign creative
Emails, SMS and WhatsApp messages that get opened.
Deliverability
Authentication, list hygiene and inbox placement.
Retention reporting
Repeat rate, LTV and revenue per subscriber.
How we deliver
You see the plan before any work starts.
Lifecycle map
Every stage from first purchase to lapsed customer.
Segment
Audiences built on behaviour and value.
Build flows
Welcome, abandoned cart, post-purchase and win-back sequences.
Campaigns
A regular calendar of emails, SMS and WhatsApp messages.
Deliverability
Sender health watched so messages reach the inbox.
Platforms we use for this work
You may also be interested in
Solutions this service is part of
Case studies & resources
Real-world results and practical reading to help you plan your next step.
Client stories
How similar work has played out for other businesses.
Helpful resources
Guides, tools and articles our team recommends on this topic.
Questions we often hear
Straight answers to the things clients ask us most. If yours isn’t here, just ask.
What is the difference between WhatsApp Business app and API?
How long does WhatsApp Business API approval take?
How often should we email customers?
Let’s plan your next stage of growth.
A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.