Services
All servicesDigital Marketing ServicesSEO ServicesPaid Advertising ServicesSocial Media Marketing ServicesContent Marketing ServicesBranding and Creative ServicesWebsite and Ecommerce ServicesUX and CRO ServicesAI ServicesAutomation ServicesCRM and ERP ServicesSoftware Development ServicesAnalytics and Data ServicesEmail and Retention ServicesCloud and Growth ServicesPlatform-Specific Services
Solutions
All solutionsGrowth & Revenue SolutionsMarketing SolutionsCustomer Lifecycle SolutionsEcommerce SolutionsAI & Automation SolutionsTechnology & Transformation SolutionsOperations SolutionsSales SolutionsBrand & Creative SolutionsAnalytics & Intelligence SolutionsBusiness Problem SolutionsBusiness Growth Solutions
Industries
All industriesHealthcare Digital SolutionsReal Estate Digital SolutionsManufacturing Digital SolutionsEducation Digital SolutionsEdTech Digital SolutionsSaaS Digital SolutionsRetail Digital SolutionsD2C Digital SolutionsFMCG Digital SolutionsHospitality Digital Solutions
Business Problems
All business problemsLead GenerationAdvertisingMarketingWebsite & ConversionEcommerceSalesBrandSocial MediaEmailCustomer ExperienceOperationsAnalyticsTransformationAIGrowth
Roles
All rolesLeadershipMarketingSalesTechnologyOperationsHRFinanceCustomer ExperienceEcommerce
Platforms
All platformsSearch & AdvertisingAnalytics & TrackingSocial MediaMessaging & CommunityEcommerceMarketplaceCRM & SalesERP & OperationsCMS & WebsiteEmail & RetentionAI Platforms
Resources
All resourcesGuides & EbooksGlossaryTools & TemplatesInsights
Case Studies
All case studiesScaling a D2C skincare brand profitablyDoubling qualified pipeline for a B2B SaaS companyFilling appointment calendars for a multi-city clinic chainConnecting sales, inventory and finance for a manufacturerResolving support tickets with an AI agentGrowing marketplace sales across Amazon and FlipkartLowering cost per site visit for a residential developerGrowing organic enrolments for an EdTech platformBuilding a social-first fashion labelRepositioning a FinTech brand for business customersTurning a hotel group website into a booking engineAutomating lead routing for a SaaS sales teamBuilding a shipment tracking portal for a logistics firmRaising repeat purchases for a D2C wellness brandMoving a manufacturer’s systems to the cloudGiving a pharma marketing team one source of truthAnswering patient questions around the clockGiving a regional bank a single view of every customerLowering acquisition costs for an insurance brokerBringing more test drives to a car dealership groupGrowing direct bookings for a tour operatorSimplifying admissions for a group of schoolsLaunching a new snack range with creatorsIncreasing online sales for a jewellery brandFinding new customers on TikTok for a beauty brandSpotting churn early for a telecom providerReaching decision-makers for a renewable energy firmGrowing monthly donors for a non-profitKeeping construction projects on budgetGrowing a media brand’s YouTube audience
About NiansContact

Book a Free Consultation

×
Platform-Specific Services

Klaviyo Automation Services

Klaviyo automation services build the flows that earn revenue while you sleep: welcome, browse and cart abandonment, post-purchase, replenishment and winback. We set them up with proper segments and testing so they stay useful.

Helping brands grow since 2013
Our approach

How we approach Klaviyo automation services

Klaviyo accounts often run the default flows from setup day and nothing else. A generic welcome series, one abandoned cart email with a discount for everyone, and no post-purchase follow-up. Flow filters are missing, so customers who already bought still get cart reminders. Discounts are handed out so freely that full-price buyers learn to wait.

We map the customer lifecycle for your store and decide which flows matter most. Each flow gets conditional splits for first-time and returning buyers, product categories or order value, with filters that stop overlap. We write and design emails that look like your brand, decide where an incentive is worth giving, and A/B test subject lines and timing. Monthly reviews look at flow revenue, placed order rate and unsubscribes.

  • Automated journeys from welcome to win-back
  • Segments based on real behaviour
  • Deliverability checked so emails reach the inbox

Working with Nians

One strategist owns your plan and brings in the specialists it needs. You hear from us every week, and every piece of work starts with an audit.

Book a Free Consultation

Platform expertise

Why a Klaviyo specialist matters

Our Klaviyo specialists work in the platform every day, so setup, integrations and optimisation follow current best practice.

Compatibility check

We confirm how Klaviyo fits your current stack before anything changes.

Integrations

Klaviyo connected to your analytics, CRM and commerce tools so data flows both ways.

Safe migration

Coming to Klaviyo from another tool? We plan the move so history, tracking and settings come with you.

What’s included

What our Klaviyo Automation Services include

The usual building blocks. We drop what you don’t need and add what you do.

Lifecycle map

Every stage from first purchase to loyal advocate.

Segmentation

Audiences built on behaviour, value and intent.

Automated flows

Welcome, abandon, post-purchase and win-back.

Campaign creative

Emails, SMS and WhatsApp messages that get opened.

Deliverability

Authentication, list hygiene and inbox placement.

Retention reporting

Repeat rate, LTV and revenue per subscriber.

Our process

How we deliver

You see the plan before any work starts.

Lifecycle map

Every stage from first purchase to lapsed customer.

Segment

Audiences built on behaviour and value.

Build flows

Welcome, abandoned cart, post-purchase and win-back sequences.

Campaigns

A regular calendar of emails, SMS and WhatsApp messages.

Deliverability

Sender health watched so messages reach the inbox.

Tools & platforms

Platforms we use for this work

FAQ

Questions we often hear

Straight answers to the things clients ask us most. If yours isn’t here, just ask.

Still have a question?Talk to a strategist. We usually reply within one working day.Ask us directly
Which Klaviyo flows should every ecommerce store have?
Start with a welcome series, abandoned cart, browse abandonment, post-purchase and a winback for lapsed customers. Stores with repeat products should add replenishment reminders. Add more only once these are running well and measured.
Do Klaviyo flows work with Shopify and WooCommerce?
Yes. Klaviyo integrates natively with Shopify and WooCommerce and tracks events such as viewed product, added to cart and placed order. Those events trigger flows and power segmentation. We check the integration is sending complete data before building.
Can you use WhatsApp for marketing?
Yes, within WhatsApp's business policies. It works especially well for order updates, reminders and high-intent offers.
Next step

Let’s plan your next stage of growth.

A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

Book a Free Consultation
Free · 30 minutes
Book a Free Consultation