×KlKlaviyo SMS Marketing Services
Klaviyo SMS marketing services add text messages to your email programme for time-sensitive moments like cart recovery, launches and delivery updates. We handle consent, compliance and the timing so SMS earns its cost.
How we approach Klaviyo SMS marketing services
SMS costs more per message than email and annoys people faster when misused. Common mistakes are sending every email as an SMS too, texting people who never opted in, and ignoring local rules. In India, promotional SMS needs DLT registration of sender IDs and templates, which many international tools do not explain well.
First we check whether Klaviyo SMS supports your sending country and route, and plan DLT registration if needed. We build consent capture into forms, then add SMS to a few high-value flows such as abandoned cart and back in stock, with email and SMS coordinated so customers are not hit twice. Campaign SMS is kept for launches and short offers to engaged buyers. We report revenue per message and opt-out rates.
- Automated journeys from welcome to win-back
- Segments based on real behaviour
- Deliverability checked so emails reach the inbox
Working with Nians
One strategist owns your plan and brings in the specialists it needs. You hear from us every week, and every piece of work starts with an audit.
Why a Klaviyo specialist matters
Our Klaviyo specialists work in the platform every day, so setup, integrations and optimisation follow current best practice.
Compatibility check
We confirm how Klaviyo fits your current stack before anything changes.
Integrations
Klaviyo connected to your analytics, CRM and commerce tools so data flows both ways.
Safe migration
Coming to Klaviyo from another tool? We plan the move so history, tracking and settings come with you.
What our Klaviyo SMS Marketing Services include
The usual building blocks. We drop what you don’t need and add what you do.
Lifecycle map
Every stage from first purchase to loyal advocate.
Segmentation
Audiences built on behaviour, value and intent.
Automated flows
Welcome, abandon, post-purchase and win-back.
Campaign creative
Emails, SMS and WhatsApp messages that get opened.
Deliverability
Authentication, list hygiene and inbox placement.
Retention reporting
Repeat rate, LTV and revenue per subscriber.
How we deliver
You see the plan before any work starts.
Lifecycle map
Every stage from first purchase to lapsed customer.
Segment
Audiences built on behaviour and value.
Build flows
Welcome, abandoned cart, post-purchase and win-back sequences.
Campaigns
A regular calendar of emails, SMS and WhatsApp messages.
Deliverability
Sender health watched so messages reach the inbox.
Platforms we use for this work
You may also be interested in
Case studies & resources
Real-world results and practical reading to help you plan your next step.
Client stories
How similar work has played out for other businesses.
Helpful resources
Guides, tools and articles our team recommends on this topic.
Questions we often hear
Straight answers to the things clients ask us most. If yours isn’t here, just ask.
Is SMS marketing allowed in India without DLT registration?
Should we use SMS or WhatsApp for marketing in India?
How often should we email customers?
Let’s plan your next stage of growth.
A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.