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Platform-Specific Services

Copilot Consulting Services

Copilot consulting services should begin with a permissions check, because Microsoft 365 Copilot can surface any file a user can technically access. We review readiness, find the use cases worth paying for, and plan licences and adoption.

Helping brands grow since 2013
Our approach

How we approach copilot consulting services

Organisations often buy Copilot licences for a pilot group and see mixed results. Some users love it, many stop using it after a week, and security teams discover that old SharePoint sites shared with everyone are now easy to search. Value is hard to prove, so wider rollout stalls.

We start with a readiness review of SharePoint, OneDrive and Teams permissions, sensitivity labels and data hygiene. Then we interview teams to find tasks where Copilot in Outlook, Teams, Word, Excel or PowerPoint saves real time. We recommend who should get licences first, set success measures and plan training. We also compare Microsoft 365 Copilot with Copilot Chat and Copilot Studio for different needs.

Suits organisations already on Microsoft 365 business or enterprise plans.

  • Use cases ranked by value, not hype
  • Working pilots in weeks
  • Accuracy testing and human review built in

Working with Nians

One strategist owns your plan and brings in the specialists it needs. You hear from us every week, and every piece of work starts with an audit.

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Platform expertise

Why a Copilot specialist matters

Our Copilot specialists work in the platform every day, so setup, integrations and optimisation follow current best practice.

Compatibility check

We confirm how Copilot fits your current stack before anything changes.

Integrations

Copilot connected to your analytics, CRM and commerce tools so data flows both ways.

Safe migration

Coming to Copilot from another tool? We plan the move so history, tracking and settings come with you.

What’s included

What our Copilot Consulting Services include

The usual building blocks. We drop what you don’t need and add what you do.

Use-case discovery

Where AI saves the most time or earns the most revenue.

Data & readiness check

What data, systems and policies need to be in place.

Prototype & agent build

Working pilots in weeks, not quarters.

System integration

Connected to your CRM, ERP, helpdesk and knowledge base.

Guardrails & evaluation

Accuracy testing, human review and safe failure modes.

Training & handover

Your team runs it confidently after launch.

Our process

How we deliver

You see the plan before any work starts.

Find the use case

We look for work that is repetitive, rule-based and worth automating.

Check the data

What data the model will use, where it lives and who can see it.

Prototype

A working pilot your team can try within weeks.

Integrate

Connected to your CRM, helpdesk or internal tools, with guardrails.

Monitor

Accuracy, cost and adoption tracked, and the system improved over time.

Tools & platforms

Platforms we use for this work

FAQ

Questions we often hear

Straight answers to the things clients ask us most. If yours isn’t here, just ask.

Still have a question?Talk to a strategist. We usually reply within one working day.Ask us directly
Is Microsoft 365 Copilot worth the licence cost?
It depends on how much time users spend in Outlook, Teams, Word and Excel on tasks Copilot handles well, such as meeting summaries and drafting. Heavy users often benefit; light users may not. We help you pilot and measure before buying widely.
What does Copilot readiness involve?
Mainly tidying permissions so users only see what they should, applying sensitivity labels, cleaning up stale content and checking licensing prerequisites. It reduces the risk of Copilot surfacing confidential files to the wrong people.
Is our data safe when we use AI?
We design every build around your data policies, use enterprise-grade providers and keep sensitive data out of training. Security is agreed before anything is connected.
Next step

Let’s plan your next stage of growth.

A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

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Free · 30 minutes
Book a Free Consultation