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Platform-Specific Services

Salesforce Marketing Cloud Services

Salesforce Marketing Cloud services set up and run the platform for brands with large audiences and complex messaging. We handle data design, automation, templates and deliverability so your team can focus on campaigns.

Helping brands grow since 2013
Our approach

How we approach Salesforce marketing cloud services

Marketing Cloud is powerful but technical. Data extensions are created ad hoc without a clear model, automations break silently when a file import fails, and templates are hardcoded so every campaign needs a developer. Sender authentication and IP warm-up are skipped, and deliverability suffers from the first send.

Good Marketing Cloud work rests on a data model that links subscribers, purchases and preferences cleanly, with Marketing Cloud Connect to Sales or Service Cloud where you use them. We build reusable templates with content blocks, set up Automation Studio imports with error alerts, and design multi-step flows in Marketing Cloud's flow builder for welcome, onboarding, renewal and winback. Sender authentication, IP warm-up and suppression lists are handled early. Reports show engagement and revenue by programme.

It suits enterprises and large consumer brands. Smaller teams often get more value from simpler tools.

  • Processes mapped before anything is configured
  • Clean, de-duplicated data migration
  • Role-based training and support after launch

Working with Nians

One strategist owns your plan and brings in the specialists it needs. You hear from us every week, and every piece of work starts with an audit.

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Platform expertise

Why a Salesforce specialist matters

Our Salesforce specialists work in the platform every day, so setup, integrations and optimisation follow current best practice.

Compatibility check

We confirm how Salesforce fits your current stack before anything changes.

Integrations

Salesforce connected to your analytics, CRM and commerce tools so data flows both ways.

Safe migration

Coming to Salesforce from another tool? We plan the move so history, tracking and settings come with you.

What’s included

What our Salesforce Marketing Cloud Services include

The usual building blocks. We drop what you don’t need and add what you do.

Requirements & process mapping

Your sales, finance and ops processes captured first.

Configuration

Pipelines, objects, permissions and automations set up.

Data migration

Clean, de-duplicated records moved safely.

Integrations

Website, marketing, accounting and support connected.

User training

Role-based training so adoption actually happens.

Post-go-live support

Hypercare, fixes and continuous improvement.

Our process

How we deliver

You see the plan before any work starts.

Requirements

Your sales, finance and operations processes captured first.

Configure

Pipelines, objects, permissions and automations set up.

Migrate

Data cleaned, de-duplicated and moved with checks at each step.

Train

Role-based training so people use the system from day one.

Support

Fixes and improvements after go-live, as real use shows gaps.

Tools & platforms

Platforms we use for this work

FAQ

Questions we often hear

Straight answers to the things clients ask us most. If yours isn’t here, just ask.

Still have a question?Talk to a strategist. We usually reply within one working day.Ask us directly
What is the difference between Marketing Cloud and Account Engagement (Pardot)?
Marketing Cloud is built for high-volume consumer messaging across email, SMS and mobile. Account Engagement, formerly Pardot, focuses on B2B lead nurturing and scoring tied to Sales Cloud. The right choice depends on whether you sell to consumers or businesses.
Do we need developers to use Marketing Cloud?
For setup, data integration and advanced personalisation with AMPscript or SQL, yes. Once templates and automations are built properly, marketers can run most campaigns themselves. We build with that handover in mind.
How long does an implementation take?
A focused CRM rollout can take four to eight weeks; a full ERP usually takes several months. We phase the work so you see value early.
Next step

Let’s plan your next stage of growth.

A free 30-minute session with a senior Nians strategist. You leave with a prioritised plan, whether or not you work with us.

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Free · 30 minutes
Book a Free Consultation